Discount Codes

Note: Discount codes can only be added and edited at the individual club level.  To add discount codes across all groups, or report on discount codes across all groups, please contact memberplanet support.
To add a discount code
  1. On the left-hand menu bar select Discount Codes
  2. Select Add code on the right-hand side
  3. Enter in the Discount code.  This will be the code that users will enter to receive the discount.  Please do not use any spaces.
  4. Enter in the Description (optional).  Describe what the discount code will do.
  5. Select the Discount type from the dropdown menu.  Either a % discount, a flat amount discount, or a new price.
  6. Enter in the discount percentage, flat amount discounted, or the new price.
  7. Select how long the discount is available for use.  Either an unlimited time, or for a limited time.  If it is for a limited time, select the starting and ending dates that the discount will be available.
  8. Select the number of uses of the discount code per member from the dropdown.  Either unlimited uses or a limited number.  If a limited number, please enter the Maximum number of uses per member.
  9. Select the Fee interactions from the dropdown.  You can either apply the discount amount before or after adding fees to the price.
  10. Save
  11. Go to the Assignments tab.
  12. Select your new code from the dropdown.
  13. Select add assignments
  14. Select the membership level(s) that the discount will apply to.
  15. Save.

Your discount codes have been set up.
 
Users will add their discount code on checkout.
To edit a discount code
  1. ​On the left-hand menu bar select Discount Codes
  2. Select Manage code to the right of the discount code you would like to edit
  3. Select Edit discount code details
  4. Edit any item you would like to change
  5. Save
To make a discount code inactive
  1. ​On the left-hand menu bar select Discount Codes
  2. Select Make inactive to the right of the discount code you want to inactivate
  3. Confirm your selection by selecting Yes
  4. Select Edit discount code details
  5. Edit any item you would like to change
  6. Save
To make an inactive discount code active
  1. On the left-hand menu bar select Discount Codes
  2. Change the dropdown from Active to Inactive
  3. Next to the discount code you want to reactivate, select Reactivate
  4. Confirm your selection by selecting Yes
  5. Go to the Assignments tab
  6. Select your reactivated code from the dropdown
  7. Select the membership level(s) that the discount will apply to
  8. Save
To edit discount code assignments
  1. ​On the left-hand menu bar select Discount Codes
  2. Select the Assignments tab
  3. Select the code that you want to update the assignments for from the dropdown
  4. Select Remove assignment next to the level you want to remove the discount code from
  5. Select Add assignments if you want to add the discount code to another level
  6. Save
To view discount code reports
  1. ​On the left-hand menu bar select Discount Codes
  2. Select Manage code to the right of the discount code you would like to edit
  3. Select the Reports tab
  4. Click on Code Usage
  5. Select the code you want to see reports on from the dropdown
  6. Search by member if needed
  7. Select Download to export the report to Excel